Ultimate Numbing Cream

Please note our return policy applies exclusively to stock orders. Here are some important points to consider:

  • Until payment and proof of payment (PoP) are received, stock orders will not be shipped.
  • Your parcel is meticulously wrapped to safeguard against damage during courier transit.
  • We conduct a thorough check of your parcel to ensure it leaves our facility in perfect condition, securely wrapped to prevent any harm during transportation.
  • Upon receiving your parcel, promptly inspect its contents to confirm everything is in order.
  • Notify us within one hour of delivery if your package is damaged or the items are not in pristine condition; failure to do so may hinder our ability to replace the items.
  • This policy also covers missing items from your order.
  • In the event of an error on our part, we are dedicated to rectifying it promptly.
  • Please provide clear photos of any package damage or signs of tampering, as well as the contents if any items are missing.
  • Promptly report any issues so we can address them with the courier service.
  • It is crucial to check your order immediately to avoid any inconvenience or financial loss for you or us.

Need Help?

Contact us at [email protected] for questions related to returns.