Return Policy

Please note our return policy applies exclusively to stock orders. Here are some important points to consider:

Until payment and proof of payment (PoP) are received, stock orders will not be shipped.
Your parcel is meticulously wrapped to safeguard against damage during courier transit.
We conduct a thorough check of your parcel to ensure it leaves our facility in perfect condition, securely wrapped to prevent any harm during transportation.
Upon receiving your parcel, promptly inspect its contents to confirm everything is in order.
Notify us within one hour of delivery if your package is damaged or the items are not in pristine condition; failure to do so may hinder our ability to replace the items.
This policy also covers missing items from your order.
In the event of an error on our part, we are dedicated to rectifying it promptly.
Please provide clear photos of any package damage or signs of tampering, as well as the contents if any items are missing.
Promptly report any issues so we can address them with the courier service.
It is crucial to check your order immediately to avoid any inconvenience or financial loss for you or us.